Shipping policy

Shipping Policy – Lensify.pk

Introduction

At Lensify.pk, we aim to deliver your orders quickly, safely, and efficiently. This Shipping Policy explains how and when your products will be delivered.

Processing Time

Orders are processed within 1–2 working days after confirmation.

During sales or high-volume seasons, processing may take slightly longer.

Delivery Time

Standard delivery across Pakistan takes:

  • 2–4 working days for major cities
  • 3–6 working days for other regions
    Remote areas may require extra time depending on courier routes.

Shipping Charges

Shipping fees vary based on location and product type.

In many cases, Lensify.pk may offer free shipping promotions.

Order Confirmation

Once your order is placed, you will receive a confirmation SMS or WhatsApp message.

Orders may require phone verification for security purposes.

Tracking Your Order

After dispatch, you will receive a tracking link via SMS or WhatsApp.

You can check your parcel’s real-time movement until it reaches your doorstep.

Delays & External Factors

Delivery delays can occur due to:

  • Weather conditions
  • Public holidays
  • Courier service issues
  • High-volume periods

Lensify.pk will assist you fully if a courier-related delay occurs.

Incorrect Address Information

Orders with incorrect or incomplete addresses may be delayed or returned.

Please ensure your address and phone number are accurate.

Damaged Packages

If your parcel appears damaged upon arrival, contact us immediately with photos.

We will guide you through the replacement or return process.

Change in Delivery Address

If you need to update your address, contact us within 12 hours of placing the order.

Changes cannot be made once the package is dispatched.

Contact Information

For shipping-related questions or support: